most commonly asked questions about our insurance products and solutions.
Health
What are the factors that affect health insurance premium?
The price can be influenced by various factors, but is primarily based on:
- Choice of plan
- The individual client's profile, including existing or anticipated medical conditions
- Past claims history
What is health insurance?
Health insurance provides you with a safety net against unexpected medical expenses, including costs related to hospitalization, medications, or doctor visits.
Why should I buy health insurance?
Health insurance offers several advantages:
- Budget Planning: You can plan your finances better by knowing your upfront costs at the beginning of the year
- Access negotiated rates for medical expenses
- Benefit from claims management assistance
- Ensure insured individuals receive necessary treatment promptly,
aiding in a speedy recovery
What is not covered by health insurance?
It's crucial to thoroughly review and comprehend the benefits and exclusions outlined in the plan you choose, as coverage can vary. Typically, treatments that go beyond your plan's benefits are excluded. Services that are not medically necessary, such as cosmetic procedures, fertility investigations & treatments and supplements are also excluded. Conditions related to 'self-harm,' including suicide attempts, hazardous pursuits, experimental treatments and drug or alcohol-related conditions are not covered.
Additionally, some plans may require you to disclose pre-existing
conditions. Failure to do so may result in the exclusion of these
conditions and any related ones. If you have any uncertainties, please
provide us with the specifics of your situation and we can offer guidance.
What types of individual products do you provide, and where can I get additional information?
We provide a diverse range of healthcare solutions, and other insurance products like motor, home, travel, personal accident and pleasure craft insurance. Please visit our 'Contact Us ' page to discover the most convenient method for you to reach out to us, allowing us to assist you further.
Motor
How can I book a rental car service if I have hire car coverage?
To book a rental car service, please follow these steps:
Ensure that you are eligible for hire car coverage under your
policy.
Confirm that a claim has been opened and you have a valid
claim number.
Call our toll-free number at least 24 hours in advance to ensure availability.
Where can I find my GIG Gulf Policy Reference Number?
The GIG Gulf Policy Reference Number is mentioned in your Policy Schedule Document. For example, it might look like this: 75/VA/123456789/0/0.
In case of a normal breakdown, how can I get assistance?
Contact us on our toll-free number and select the "Roadside Assistance" option, which is available 24/7.
How do I register a claim?
You can register your claim online in 5 minutes by following these steps:
Visit the GIG Gulf customer portal at https://www.giggulf.qa/en/customer-portal
Ensure you have the following information ready:
- Your GIG Gulf
Policy Reference Number
- The Driving License of the person who
was driving the car at the time of the accident (Front & Back
sides)
- Your Car Registration Card (Front & Back sides).
- Police Report & Repair Permit from Metrash
Once the online form is completed with the required details completed, you will receive a confirmation along with your Claim Reference Number.
What is the process in case of an accident?
1. Roadside Assistance:
If you need roadside assistance, please call our toll-free
number. We will coordinate with the towing service to assist you.
2. Get the Police Report:
In case of a minor accident, you may report the accident through
Metrash. In case of a major accident (or involving injuries) kindly
call the Police on
999
.
3. Register Your Claim:
You can register your claim online on GIG Gulf website at
https://www.giggulf.qa/en/customer-portal
. You will receive your Claim Reference Number.
4. Workshop/Agency Allocation:
Once your claim is opened, GIG Gulf will send you a confirmation
email or SMS with details of the workshop or agency (if eligible for
agency repair) where you can drop off your vehicle for a repair estimate.
5. Rental Car Booking (if eligible):
If your policy includes hire car service, you can book a rental
car by calling our toll-free number at least 24 hours in advance.
6. Repair:
Once repair is authorized, you will be notified via SMS/email.
Note:
For traffic collision claims where a third party is at
fault, it is mandatory to wait for approval from the third party's
insurance company before proceeding with the claim.
For claims
where you are responsible for the damage (any claim that is
non-recoverable), you will need to pay the standard excess amount to
the workshop (and any other applicable excess), as per policy terms
and conditions.
7. Real-Time Tracking Status of the Claim:
You can track the status of your claim on the GIG Gulf website at
https://www.giggulf.qa/en/track-motor-claims
using your Claim Reference Number.
Travel
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
Home
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
HTML Example
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
Group Health
Why should I buy health insurance?
Health
insurance offers several advantages:
• Budget
Planning: You can plan your finances better by knowing
your upfront costs at the beginning of the year
•
Access negotiated rates for medical expenses
• Benefit
from claims management assistance
• Ensure insured
individuals receive necessary treatment promptly, aiding
in a speedy recovery
How to make an informed choice for a suitable health insurance plan?
To assist you in
determining the most appropriate health insurance plan for your
needs, it is essential to consider the following factors:
•
Your budget: Evaluate what you can afford and your willingness
to contribute to co-insurance at the time of a claim.
• Your
requirements: Determine if you need specific features, such as
cashless billing at certain facilities, coverage in particular
countries, specific treatments like dental or maternity
benefits, coverage for pre-existing conditions, essential
services like teleconsultation, online claims submission, or
well-being support.
• Your values: Decide if it's crucial
for you to choose an insurer known for providing fair, prompt,
and reliable service.
Take your time to research thoroughly,
as switching insurers can potentially affect what is considered
a pre-existing condition. Making the wrong choice could lead to
a disruption in coverage when you need it most.
What is health insurance?
Health insurance provides you with a safety net against unexpected medical expenses, including costs related to hospitalization, medications, or doctor visits.
What are the factors that affect health insurance premium?
The price can be
influenced by various factors, but is primarily based on:
•
Choice of plan
• The individual client's profile, including
existing or anticipated medical conditions
• Past claims history
What is not covered by health insurance?
It's crucial to thoroughly review and comprehend the benefits and exclusions outlined in the plan you choose, as coverage can vary. Typically, treatments that go beyond your plan's benefits are excluded. Services that are not medically necessary, such as cosmetic procedures, fertility investigations & treatments and supplements are also excluded. Conditions related to 'self-harm,' including suicide attempts, hazardous pursuits, experimental treatments and drug or alcohol-related conditions are not covered.
Additionally, some plans may require you to disclose pre-existing conditions. Failure to do so may result in the exclusion of these conditions and any related ones. If you have any uncertainties, please provide us with the specifics of your situation and we can offer guidance.
Is medical insurance mandatory for employees in UAE?
The UAE is
renowned for its forward-thinking approach to improving living
standards, which also extends to its healthcare system. Both Abu
Dhabi and Dubai have established legislation to ensure that all
Emiratis and expatriates receive a specified level of healthcare
coverage. According to these regulations, it is mandatory for
employers to provide health insurance for their employees. In
Abu Dhabi, this requirement also extends to cover spouses and up
to three dependent children up to the age of 18.
It is crucial to have a clear understanding of your legal
responsibilities in compliance with these laws. Our staff
members are well-versed in the various intricacies and can
provide you with the necessary guidance.
Why should I buy health insurance?
Health
insurance offers several advantages:
• Budget
Planning: You can plan your finances better by knowing
your upfront costs at the beginning of the year
•
Access negotiated rates for medical expenses
• Benefit
from claims management assistance
• Ensure insured
individuals receive necessary treatment promptly, aiding
in a speedy recovery
How to make an informed choice for a suitable health insurance plan?
To assist you in
determining the most appropriate health insurance plan for your
needs, it is essential to consider the following factors:
•
Your budget: Evaluate what you can afford and your willingness
to contribute to co-insurance at the time of a claim.
• Your
requirements: Determine if you need specific features, such as
cashless billing at certain facilities, coverage in particular
countries, specific treatments like dental or maternity
benefits, coverage for pre-existing conditions, essential
services like teleconsultation, online claims submission, or
well-being support.
• Your values: Decide if it's crucial
for you to choose an insurer known for providing fair, prompt,
and reliable service.
Take your time to research thoroughly,
as switching insurers can potentially affect what is considered
a pre-existing condition. Making the wrong choice could lead to
a disruption in coverage when you need it most.
How can I transition to GIG Gulf from my current health insurance provider?
We recognize that
transitioning between health insurance providers may appear
intimidating, especially when it involves something as vital as
your healthcare coverage. Nevertheless, please be reassured that
we are here to offer you comprehensive support and guidance
throughout this process. If there is a specific reason
motivating you to change insurers, we encourage you to share
those details with us. This way, we can provide you with a clear
understanding of how we would handle your situation, enabling
you to make an informed decision.
When contemplating
switching to a new insurance provider, it's essential to
carefully assess how your pre-existing conditions will be
handled and whether there might be any interruption in coverage
between the end of your current policy and the start of the new one.
What is MyGIG Gulf Mobile App and how can I download it?
MyGIG Gulf is a mobile app available to all our customers. To download the app Click Here . The app allows you to view your individual and dependents' Health e-cards; check your policy benefits & covers; find the nearest medical providers; submit, manage and track your individual and dependents' claims, view your offers and much more.
How can I change my registered e-mail address/username on MyGIG Gulf Mobile app?
If you are a
new user:
• At the time of registration, tap on "I want to
change my e-mail" in the case of:
1. You or your
dependents do not have access to any of the email addresses
listed.
2. You cannot find your preferred or any other
relevant email address.
• Fill out all the necessary
details. If all data matches your record with GIG Gulf, your
email will be updated immediately, then you can proceed to sign
up with a new email.
• If any data does not match, our team
will need 48 hrs to update your data, and then you can proceed
to sign up with a new email.
• For dependents under 18 years
of age, the email needs to be updated by contacting us at
mcs@gig-gulf.com
.
If you are already registered and logged in user:
• Login to
MyGIG
from GIG Gulf Website
• Navigate to `My Account`
•
Click on `Change Login Email`
• Fill out the new email ID
and reconfirm. Click on `Change email` option.
• The
email/username will be changed immediately and a verification
email is sent.
• Please check your in box for an email from
GIG Gulf, follow the enclosed instructions to verify your new
email address.
• Click on the button "Verify your
e-mail". You should be redirected back to MyGIG app web
version.
• Please navigate to the MyGIG App to login through
mobile device and click on Login.
What benefits does my policy provide and where can I download my table of benefits?
To access the
details of your policy benefits and download the table of
benefits, please follow these steps using the MyGIG Gulf mobile
app:
• Log in to the
MyGIG Gulf Mobile App.
• On the dashboard, select 'View Details' for your
active policy to access your policy specifics.
• Navigate to
the 'Covers & Services' tab to view the list of services
covered by your policy.
• To download your table of
benefits, simply click on 'Download'.
What is health insurance?
Health insurance provides you with a safety net against unexpected medical expenses, including costs related to hospitalization, medications, or doctor visits.
What are the factors that affect health insurance premium?
The price can be
influenced by various factors, but is primarily based on:
•
Choice of plan
• The individual client's profile, including
existing or anticipated medical conditions
• Past claims history
What is not covered by health insurance?
It's crucial to thoroughly review and comprehend the benefits and exclusions outlined in the plan you choose, as coverage can vary. Typically, treatments that go beyond your plan's benefits are excluded. Services that are not medically necessary, such as cosmetic procedures, fertility investigations & treatments and supplements are also excluded. Conditions related to 'self-harm,' including suicide attempts, hazardous pursuits, experimental treatments and drug or alcohol-related conditions are not covered.
Additionally, some plans may require you to disclose pre-existing conditions. Failure to do so may result in the exclusion of these conditions and any related ones. If you have any uncertainties, please provide us with the specifics of your situation and we can offer guidance.
What healthcare insurance options are available for businesses looking to provide coverage for their employees?
We offer a wide
range of healthcare solutions designed to cater to the diverse
needs of various businesses. We understand that each business is
unique, and we're ready to help you create a customized solution
tailored to your specific requirements. Moreover, we provide the
flexibility to segment your policy into subcategories, allowing
you to personalize coverage based on your employees' seniority.
You also have the option to include spouses and dependent
children within the same plan, enhancing your employment
package.
Furthermore, we can address your other insurance
needs all in one place, including property, workers'
compensation, liability, marine, cyber insurance, and more.
To learn more about our offerings and explore the best options
for your business, please visit our 'Contact Us
' page to get in touch with us conveniently, and we'll
be happy to assist you.
What are the eligibility criteria to buy group health insurance plans?
We provide a range of solutions catering to various business types and while certain solutions may be tailored to specific client segments, we strive to offer options suitable for a wide range of clients. Depending on the country, there may be specific regulatory prerequisites, including compliance with Anti Money Laundering and 'Know Your Client' requirements that must be met before we can proceed. Please reach out to us to discover the solutions available for your particular business needs.
I am a UAE policy holder; how do I access medical care in the UAE?
Your GIG Gulf insurance plan offers a convenient method of accessing healthcare services without the need for a physical insurance card. Simply present your Emirates ID when visiting an in-network healthcare facility and mention 'GIG Gulf.' Alternatively, you can also utilize the MyGIG Gulf Mobile App and present your e-card to access medical care.
How can I register/ log in MyGIG Gulf Mobile App?
From GIG Gulf Website
• Navigate to
GIG Gulf Website
and select the `Health` tab from the navigation bar, from
here select `MyGIG Home`. You can also directly click on `MyGIG
` link on top of the page.
• Existing users should
click the `Login` button, then enter the registered email and
password and click on `Login`. New users should click the
`Register` button and fill out the required information.
•
To register, enter your policy & membership details as they
appear on your GIG card, then tap `Next`.
• If you have an
email stored with GIG, it will be displayed here. To use this
email for registration, select and tap 'Next'. In case you want
to change your registered email with GIG, refer to `*How can
I change my registered e-mail address/username on MyGIG Gulf
Mobile App?` question.
• Setup your password then tap
on 'Next' to proceed to the verification step.
• Please
check your in box for an email from GIG Gulf, follow the
enclosed instructions to verify your email address.
• Click
on the button "Verify your e-mail". You should be
redirected back to MyGIG app web version.
• Now you can log
in to your account on MyGIG Gulf, and instantly access policy
details for you and your dependents, plus a wide variety of
healthcare benefits from GIG Gulf.
From MyGIG Gulf Mobile App
• Launch the
MyGIG Gulf Mobile App
on your mobile and select your country.
• Next, select
your policy type (Health Policy).
• Tap on `Register To` to
create your account. If you already have an account, tap on
`Sign In` and move directly to log in screen.
• To register,
enter your policy & membership details as they appear on
your GIG card, then tap `Next: Account Setup`.
• If you have
an email stored with GIG, it will be displayed here. To use this
email for registration, select and tap 'Next: Account Setup'. In
case you want to change your registered email with GIG, refer to
`*How can I change my registered e-mail address/username on
MyGIG Gulf Mobile App?` question.
• Setup your
password then tap on 'Next' to proceed to the verification
step.
• Please check your in box for an email from GIG Gulf,
follow the enclosed instructions to verify your email
address.
• Click on the button "Verify your
e-mail". You should be redirected back to MyGIG Gulf app
web version.
• Navigate to the MyGIG Gulf App to login
through mobile device and click on Login.
• Now you can log
in to your account on MyGIG Gulf app, and instantly access
policy details for you and your dependents, plus a wide variety
of healthcare benefits from GIG Gulf.
I don’t know my policy number or membership number. How can I register on MyGIG Gulf Mobile App?
Your policy number and membership number can be found your health insurance card which was shared as part of the onboarding email sent to you from e-boarding@gig-gulf.com . If you are unable to find it, kindly contact your HR or insurance coordinator. Alternatively, you can contact us providing your name and DOB on mcs@gig-gulf.com .
I have reset my password but didn’t receive an e-mail with password reset instructions. What should I do to receive the e-mail?
• The email used
for password reset should be an already registered email to
MyGIG Gulf Mobile App. Make sure that you enter the correct
email address.
• If corporate email is used for reset,
please reach out to your local IT team to check whether any
security settings are blocking `@gig-gulf` domain to receive emails.
How can I access all my policy details and download documents related to my policy?
You can easily
access your policy information and related documents through the
MyGIG Gulf mobile app by following these steps:
• Log in to
the
MyGIG Gulf Mobile App.
• Your active policies will be prominently displayed on
the dashboard.
• To view expired policies, swipe left.
•
Swipe right and tap to access the following:
-General
information about your policy
-Policy information for
dependents and Health e-Cards
-Coverage details and services
provided by your policy
-A history of previously submitted
claims or the option to submit a new one
-Documents
associated with your policy
• To access your policy-related
documents, click on the 'Documents' tab.
• You will see a
list of documents related to your policy.
• Click on 'View'
to download your policy-related documents.
• If you wish to
share these documents, click on the 'Share' option.
How can I access the Health e-Cards for both myself and my dependents?
You can
conveniently access the Health e-Cards for yourself and your
dependents through the MyGIG app by following these steps:
•
Log in to the
MyGIG Gulf Mobile App.
• To view your E-card, simply click on 'View E-card'
under the 'How can we help you' section.
• Alternatively,
you can click on 'View Details' to access your policy
specifics.
• From the 'Overview' tab, you can easily view or
share your Health e-Card.
• To view the Health e-Cards of
your dependents, navigate to the 'Dependents' tab, select the
relevant member policy, and then choose 'View Full Card.' To
share the Health e-Cards of your dependents, you can select
'Share' on the same page.
Are there any co-payment and deductible fees associated with my policy, and where can I access this information?
You can find the
details regarding co-payment and deductible fees for your policy
in the table of benefits on the MyGIG Gulf app by following
these steps:
• Log in to the
MyGIG Gulf Mobile App.
• Go to the 'Active policy' section and select 'View
Details' to access your policy information.
• Click on the
'Covers & Services' tab, where you'll find a list of the
services covered by your policy.
• To review the complete
details of your benefits, including co-payment and deductible
information, simply click on 'Download' to download your table
of benefits.
I currently hold an active GIG Gulf Insurance Policy; is it possible to include my dependents during the middle of the year?
Subject to your company's policy permitting inclusion of dependents, you have the flexibility to add your dependents mid-year. Please reach out to your insurance coordinator or HR department to initiate the process. If the policy does not allow inclusion of dependents we can offer alternative solutions on an individual basis. Please visit our ' Contact Us ' page to discover the most convenient method for you to reach out to us, allowing us to assist you further.
